Provide continuous status information to ensure customer satisfaction.
Initiate customer contact, escalate to appropriate parties and resolve incidents.
Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
Capable Workforce (CWF) has partnered with companies related to almost each vertical in which CEDP Skill Institute has been providing training and enabled jobs to the students in the respective sectors. The team is very much part of the student’s jou... Read More